Monday, August 3, 2009

ION P.R.I.D.E Course

Was posted to ION Orchard Branch on the 21st July... Hmm.. Another new environment...

For those who work in ION Orchard were required to attend a 2 days course organised by the ION Management to improve on our customer service skills, as the management wanted the mall to be well known in the world wide in terms of providing best customer service and shopping experience to the shoppers.

P.S: I don't really like the ION management in many factors... Eeeee.....

Anyway had to wake up early for these 2 days course.. Argh!!! SO TIRED!!!! The course was somehow similar to what i had attended for the Vivo Service Excellence course previously. At first felt kinda shy as i do not really know anyone in the course, but somehow activities and games were held to break the bond between one another throughout these 2 days.

Get to know a lot of ppl from the course and we will be seeing each other quite often as most of us are working in ION Orchard. Can visit each other and get discounts.. Hahaha...

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